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End-to-end carrier connectivity platform CargoON: from pain points to proven value

Author: Michał Pakulniewicz

The road transport sector has long struggled with fragmentation, inefficiencies, and lack of transparency between shippers and carriers. For shippers, this means uncertainty, higher transaction costs, and limited visibility across supply chains. Enter CargoON- with its end-to-end platform that manages freights, rates, documentation, while enabling real-time tracking and communication with carriers.

Logistics before digitalization

Time flies and due to digital and technological progress, we often take things for granted and forget how much more complicated making business in the logistics sector was not that long ago. Supply chain management meant endless phone calls, emails, miles of excel sheets, and procurement teams comparing rates using multiple tools, sources for days and weeks to secure reliable carriers. Hoping that they will indeed be reliable.

From the carrier’s point of view, life wasn’t a piece of cake either – they struggled with unpredictable demand, empty runs, and delayed payments. Following your freight was no peanuts either, not to mention all the drama that came with the not-so-accurate estimated arrival times and delayed unloadings.

All in all, the logistics of the old meant: high costs, wasted time, empty kilometers, unpredictable mishaps, and delays.

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Digital logistics today with CargoON

CargoON’s offer is a reply to the needs of both sides of the transport equation – carriers and shippers. Shippers needed stable and reliable access to carriers. Carriers needed reliable access to loads and a system that reduced administrative burdens. Both sides required a platform that could provide visibility, streamline workflows, and support sustainable fleet management.

The platform provides solutions for every phase of the supply-chain journey – from planning, to choosing the carrier and the rate, loading the cargo, monitoring the freight journey all the way to the unloading. And add the paperwork to it.

Expanding carrier capacity

Capacity is never an issue for shippers using CargoON when they need to expand their carrier base. Thanks to the wide and verified network available within the Trans.eu ecosystem, shippers can quickly find and start cooperating with new, trusted carriers – safely and efficiently.

🔗 Part of the Trans.eu Group: As part of the Trans.eu Group built around the Trans.eu freight exchange platform – one of the leading such marketplaces in Europe – CargoON provides shippers with access to a wide and verified (thus trustworthy) carrier base allow shipper to secure stable contracts and spot offers in one place. Furthermore, all the rates are available to see right away.

Automating freight operations

Once we have a list of carriers and rates to choose from, it’s time to assign our freight.

CargoON Freights solution is the one that allows for the digitization of the entire transport management process – from planning and day-to-day cooperation with carriers to the financial settlement.

The freight assignment process can be automated based on the shipper’s criteria, which reduces the risk of manual errors and does in minutes what before took hours and dozens of phone calls.

🚚 Smart load matching: leads to higher fleet utilisation rate by reducing empty runs (thus boosting profitability), cutting costs and avoiding wasting valuable capacity and manpower. And cutting CO₂ emissions, which increasingly is no longer a perk but a requirement for shippers and carriers.

Real-time visibility guarantees control of the load at all times, reducing the chance of fraud, enabling swift reactions to unexpected issues on the road saving time, fuel and money. And last but definitely not least, allowing for an accurate estimate of arrival time.

Smart dock scheduling

Upon arrival, CargoON’s presence doesn’t end with the delivery and the unloading. It goes beyond transport, the truck and the road to enter the warehouse and the distribution center. Its Dock Scheduler product optimizes the management of dock and ramp availability. Combined with the option for carriers to schedule their own appointments, it reduces the shipper’s workload, minimizes the risk of errors, and shortens carrier waiting times (we all know the pain and costs linked with these delays), enabling full utilization of available resources and capacity.

📈 Case study: Polish industrial group Boryszew reduced vehicle handling time by 40% with the Dock Schedule tool. According to CargoON, the handling capacity at the docks can be increased by as much as 25% with accurate planning.

Dock Scheduler both closes and starts the supply-chain cycle by scheduling the unloading times and the loading ones as well.

The benefits are clear to both sides – carriers gain predictability in fleet planning, while shippers have a wide pool of carriers to choose from and can later enjoy full visibility of their cargo in transit.

Conclusion

As an end-to-end carrier connectivity platform, CargoON is the answer to the fragmented supply chain management – it integrates contract and spot freight management, digital documentation, real-time visibility, and automated communication with carriers. It oversees the whole transport process – from the planning, assignment, pick up, through monitoring the journey and the unloading.

Instead of operating in silos as has been the case for decades, shippers and transport companies now can interact within one ecosystem. Which in the end leads to stronger and more sustainable relations between shippers and carriers.