1. What industry does your company operate in?
Choose industry Agro Chemicals Construction, Mining, Minerals CPG, FMCG Paper, Packaging Retail, E-commerce Steel Other
2. How many trucks arrive daily at manufacturing facilities (FTLs, inbound/outbound, DDP/DAP & FCA/EXW) ?
Less than 20 20 to 80 80 to 200 More than 200 I don't know
3. How many trucks are delayed on average at manufacturing facilities?
Under 10% Over 10% We do not measure that
4. What is the average waiting time for unloading or loading?
Up to 2h More than 2h We do not measure that
5. How often are you forced to reschedule loading / unloading due to a carrier's delay on the agreed time?
Occasionally (max 1 per day) 1-3 per day 4-10 per day More than 10 I don't know
6. What level of impact does the average truck waiting time / rescheduling have on your business operations?
Minimal Moderate Significant Unsure
7. Which factors contribute the most to delays in your warehouse/distribution center?
High volume of trucks arriving simultaneously Road conditions: traffic congestion, weather issues, border delays, etc. Difficulties in communication with carriers / drivers No information about deliveries from suppliers / customer pickups Equipment breakdowns e.g. forklifts Damage to goods resulting from the movement in the warehouse Manual processes e.g. paper-based documentation, individual phone calls, spreadsheets, etc. Other
8. What is your approach to managing dock appointments?
We assign carriers predetermined time slots Only spreadsheet-based (carriers contact us each time to schedule a time slot) Dock scheduling / time slot management software (but not CargoON) CargoON Dock Scheduler We do not manage dock appointments / scheduling
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